Trip was rebooked for finish of Feb 2022. Traveled 9 hours to search out out Vacation Express never booked my hotel. Called assist and was hung up on after being informed there was nothing they could do and different prospects were ready. Left me high bermuda wedding venue and dry to fend for myself. Thankfully the lodge manager had pitty for me and my household and located us a room. TripAdvisor, the world’s largest journey web site, has continued to expand its core functionality in latest months.
I am actually sorry to pay attention to in regards to the issues you’ve experienced on your current trip. Per our terms and situations, for charter packages cancelations with no insurance coverage, a penalty of $225 per individual would apply. I want I hadn’t wanted to resort to this to be heard, though. Thank you for taking the time and rate your travel Experience with our firm.
We have used Vacation Express from Cincinnati to Cancun about 15 times. When we called VE and requested for assist they advised us there is nothing they’ll do and truly hung up. We make our plane and vow a) by no means to return to Mexico, b) by no means to fly Spirit, c) to flame everyone involved in this debacle on social media .
Vacation Express is a tour operator based in Atlanta, Georgia. Vacation Express was bought by Sunwing Travel Group in 2011 for an undisclosed sum. The company has offered over two million vacation packages. As for the pool, it’s not a foul idea, however that’s because it’s a model new concept for us.
We even needed to pay our method and get a taxi cab and go to a different Sandos lodge which has a greater seashore space. Very straightforward web site to make use of and book Caribbean holidays. I really have also submitted requests twice for a physical brochure and have not received one but.